Welcome to LabGen. We are committed to providing you with high-quality AI-driven content generation and creative assistance tools. At LabGen, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and related AI services.
To provide you with a smooth AI tool experience, we need to collect the following types of information:
- Account Information (if applicable): When you register for an account, we may collect your name, email address, and login credentials to provide personalized services, maintain records, and offer customer support.
- Usage Data: We collect information about your interactions with our service, such as the pages you visit, the features you use, dwell time, and other diagnostic data, to analyze product performance and optimize user experience.
- User Input and Generated Content:
- Input Data: Text prompts, images, audio, or other materials you input, upload, or submit when using our AI tools.
- Generated Data: Text, images, videos, or other forms of content generated through our service.
- Interaction Records: Your favorites, ratings, feedback, and preference settings.
- Device and Technical Information: Including your device model, operating system version, browser type, IP address, and Cookie data, used to ensure service security, adapt to your device, and remember your preferences.
- Subscription and Transaction Information (if applicable): If you purchase paid services, we collect necessary billing and payment information through compliant third-party payment processors.
The information we collect is primarily used for the following purposes:
- Providing Core Services: Processing your input data, calling AI models to generate corresponding content, and presenting the results to you.
- Service Improvement and Optimization: Analyzing usage patterns to improve our algorithms, interface design, and system stability.
- AI Inference and Processing: To enable content generation, your input data may be sent to third-party AI model providers we partner with (or self-hosted models) for computational processing.
- Communication and Support: Sending you service notifications (such as feature updates, maintenance announcements), responding to your customer service requests, or sending marketing information with your consent.
- Security and Compliance: Monitoring abnormal activities, preventing abuse (such as generating illegal or harmful content), and fulfilling legal obligations.
We respect your privacy and will not sell your personal information. We share data only in the following necessary circumstances:
- Third-Party Service Providers:
- AI Model and Compute Providers: To complete your generation requests, we need to transmit necessary input data to underlying AI model providers or cloud computing platforms.
- Infrastructure Support: Including data hosting, analytics tools, payment processing, and customer support systems.
These providers access data only to the extent necessary to perform their duties and are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, regulation, or to respond to valid legal processes (such as court subpoenas).
- Rights Protection: In emergencies, we may disclose necessary information to protect the rights, property, or safety of LabGen, our users, or the public.
We employ industry-standard security measures (such as data encryption, access control) to protect your information. However, internet transmission cannot be guaranteed to be 100% secure, and we advise you to protect your account credentials.
We will retain your personal information for as long as necessary to provide our services. For user input and generated content, we may retain it for a certain period to facilitate your access to history or for archiving as required by law. You can request the deletion of specific data in your account settings at any time.
Since AI services typically rely on globally distributed computing resources, your information may be transferred to servers located outside your country of residence (e.g., where AI model providers are located) for processing. We will ensure that such transfers comply with applicable laws.
Depending on your region, you may have the following rights:
- Access, correct, or delete your personal information.
- Restrict or object to our processing of your data.
- Export a copy of your data.
- Withdraw your consent (such as unsubscribing from marketing emails).
Our services are not intended for children under 13 (or the minimum age prescribed by local laws). If we discover that we have inadvertently collected personal information from children, we will take immediate steps to delete it.
We may update this Privacy Policy from time to time as our business evolves or laws and regulations change. The updated version will be posted on the website with the effective date. Continued use of our services constitutes your acceptance of the revised policy.
If you have any questions or suggestions regarding this Privacy Policy, please contact us:
Owner: LabGen
Website: https://labgen.ai
Email: contact@labgen.ai